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EMS Air Ambulance victim reports

Real cases from people who paid EMS Air Ambulance & Medical Repatriation Ltd. (ems-ambulance.com) for an air ambulance that never came. Every report is published anonymously, with the victim’s permission, after evidence was supplied.

Updated 8 October 2026 · EMS Scam Alert

Filed on this site

1
Published victim reports
$210,000
Reported losses (USD equivalent)
1
Countries affected

Published with permission · anonymised

What happened to them

In their own words. We remove names, contact details and anything that could identify the victim.

Aug 2025SwitzerlandAir ambulance
$210,000 lost

We paid about $210,000 for an aircraft that never came

We booked an air ambulance and paid in full, but EMS Air Ambulance never sent the aircraft. We later found out they didn't even have the aircraft they sold us. They kept our money and never refunded us.

Paid EMS Air Ambulance and got nothing?

Add your case. It takes about five minutes, your details stay private, and every report strengthens the case for police, regulators and a group claim.

File your report Get your money back

Not an isolated case

The same pattern in public reviews

At least 10 Trustpilot reviewers say they paid EMS Air Ambulance and received neither the air ambulance nor a refund, claiming more than $483,000 between them, from Australia, Germany, Ireland, the United Kingdom and the United States. See the review analysis and company records.

Warning signs

12 air ambulance scam red flags

Check these before you send money to any air ambulance company.

 Checklist

How to choose an air ambulance

Operators vs brokers, accreditation and the questions to ask.

 Refunds

How to get your money back

Bank recalls, chargebacks and a refund letter template.

Questions

About these reports

Are these EMS Air Ambulance victim reports verified?
Each report was filed through this site by the person or company who paid. We only publish a report when evidence such as an invoice, payment confirmation or correspondence was supplied, and we remove names and contact details. The reports are the victims’ own accounts; only a court or the police can make a finding of fraud.
Can I share my air ambulance scam experience anonymously?
Yes. Your name, email, phone number and exact dates are never published. If you tick the permission box on the report form, we publish a short anonymised summary so other families are warned.
What should I do if EMS Air Ambulance took my money?
Call your bank’s fraud line the same day and ask for a recall of the transfer or a chargeback, report it to the police, keep every document and message, and file a report here so your case can be joined with others. Our refund guide explains each route.
Can EMS Air Ambulance respond to a report?
Yes. EMS Air Ambulance & Medical Repatriation Ltd. may send a response to report-ems-scam@protonmail.com and we will publish it in full. See our editorial standards and right of reply.